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What is the return policy for buyers?
In Tradesy, we endeavor to make statements - for buyers and sellers. We all returns so that sellers do not have to: instead, sent buyers back to Tradesy.
For most items, you can request a refund for any reason within 4 days of delivery: simply select Request Return on page app purchases or a web browser. We cover shipping to send the item to Tradesy HQ, then we issue credit Tradesy site for you to find something new to love. You may also file a misrepresentation claim if your item did not arrive as described.
What if I do not see an option to return?
For most items, you can request to return for any reason within 4 days of delivery on its website Shopping - from the application or a web browser. The return option appears only once Tradesy marks the order delivered, and there is sometimes a slight delay between the time you receive the package as opposed to physically website updates when the carrier. Therefore, if the day of delivery, you may have to wait a while for an hour or two before coming back to Tradesy to initiate the return. You also can not see an option to return if your item was the final sale. Read on for more information.